We collect the information we need to process your order and look after your account, such as your name, delivery address, email address, phone number and order history.
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Last updated 1 October 2026
We collect the information we need to process your order and look after your account, such as your name, delivery address, email address, phone number and order history.
We use your information to take and process orders, arrange delivery, answer your questions, prevent fraud and meet our legal obligations. We do not sell your data.
We share only what is needed with the couriers and payment providers that help us complete your order, and with the services that run our shop and email.
We use a small number of cookies to remember your basket and understand how the site is used. You can manage these in Cookie preferences.
You can ask to see, correct or delete the information we hold about you. Email hello@grafttools.co.uk and we will respond within one month.
We keep order records for as long as tax and consumer law requires. We delete other information when it is no longer needed.