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Delivery
Standard delivery is £4.95 and next working day delivery is £6.95. Here is how each service works, and how to send something back.
| Service | Cost | When |
|---|---|---|
| Standard delivery | £4.95, free over £50 | 2 to 4 working days |
| Next working day | £6.95 | Order by 2pm, Monday to Friday, mainland UK |
| Highlands, islands and Northern Ireland | Standard only | 3 to 6 working days |
Standard delivery is £4.95 and takes 2 to 4 working days. It is free on orders over £50.
Next working day delivery is £6.95 for orders placed by 2pm Monday to Friday to mainland UK addresses. Orders placed after 2pm, at weekends or on bank holidays go out the next working day.
Highlands, islands and Northern Ireland addresses get standard delivery only, in 3 to 6 working days.
Ladders over 3m and the mobile tool box travel by two-person courier and may take an extra working day.
Send back unused items in their original packaging within 30 days of delivery for a refund to your original payment method. Refunds are issued within 5 working days of the item reaching us.
You pay the return postage unless the item is faulty or we sent the wrong thing, in which case we send a prepaid label.
Tinted or opened paint cannot be returned unless faulty.
Faulty tools within their guarantee: contact us and we arrange a repair, replacement or refund.
This does not affect your statutory rights.